Refund & Return Policy
At ADRaKa Naturals, we aim to provide you with the purest products. If you are not satisfied, please read our policy below:
1. Eligibility for Returns
Returns accepted within 7 days of delivery.
Item must be unused, unopened, and in original packaging.
Opened or used food products cannot be returned for safety reasons.
2. Refunds
Once inspected, approved refunds will be processed to your original payment method within 7-10 business days.
Shipping charges are non-refundable.
3. Exchanges
We replace items only if they are defective, damaged, or wrong product delivered.
4. Process
To request a return/refund:
Email us at adrakanaturals@gmail.com with your order ID.
Share product images (if damaged/incorrect).
Our team will guide you through pickup/return.
5. Non-Returnable Items
Opened or partially used products
Discounted/sale items
Gift cards