Terms of service

TERMS OF SERVICE – ADRaKa Naturals

Last updated: December 29, 2025

In simple words:

At ADRaKa Naturals, we believe in honest products, fair practices, and clear communication — just like the traditional spice shops we grew up around. These Terms explain how our website works, how orders are processed and delivered, and what you can expect from us.

Most customers never need to worry about these details, but they’re here to protect both you and us. If something ever feels unclear, we’re always just an email away.

OVERVIEW

Welcome to ADRaKa Naturals.

We grew up around spice shops where trust mattered more than labels, and quality spoke louder than claims. These Terms of Service explain how our website works, how orders are handled, and how we protect both you and our business.

By visiting our website, browsing products, or placing an order, you agree to these Terms of Service along with our Privacy Policy and Refund Policy. If you do not agree, please do not use our website.

If anything here feels unclear, you can reach us at adrakanaturals@gmail.com.

1. ELIGIBILITY & USE OF WEBSITE

By using our website, you confirm that:

  • You are legally allowed to enter into transactions under applicable law
  • Any information you provide is accurate, current, and complete

You agree to use our website only for lawful, personal purposes. Any misuse, fraudulent activity, or attempt to harm the website or brand may result in restricted or terminated access.

2. OUR PRODUCTS

We make every effort to present our products as honestly and accurately as possible — including descriptions, images, and ingredient details.

However:

  • Product colours or textures may vary due to screen settings
  • Natural products may vary slightly due to sourcing and seasonality

While products may not look exactly as shown online, they are always prepared with care and integrity.

We reserve the right to update product information, change pricing, limit quantities, or discontinue products at any time.

3. ORDERS & ACCEPTANCE

Placing an order means you are offering to purchase our products. An order is confirmed only after successful payment and order confirmation.

  • Orders may not always be cancelled or modified after confirmation
  • Returns or replacements follow our Refund Policy

Orders are for personal or household use only and not for resale or commercial use.

4. PRICING & PAYMENTS

  • Prices are subject to change without notice
  • Website prices may differ from offline or third-party platforms
  • Taxes and shipping charges are shown at checkout

You authorize us to charge the total amount displayed at checkout.

5. SHIPPING & DELIVERY

  • Dispatch: 1–2 business days
  • Delivery: 5–7 working days after dispatch

Please note:

  • Delivery timelines are estimates, not guarantees
  • Delays due to courier or weather conditions may occur
  • Delivery responsibility lies with the courier partner once shipped

Ownership and risk transfer once the order is dispatched.

6. RETURNS & REFUNDS

All returns, replacements, and refunds are governed by our Refund Policy. Please review it carefully before ordering.

7. INTELLECTUAL PROPERTY

  • All website content belongs to ADRaKa Naturals
  • Content may not be copied or reproduced
  • No commercial use without written permission

8. THIRD-PARTY LINKS & SERVICES

We are not responsible for third-party websites, services, or policies.

9. FEEDBACK & REVIEWS

Feedback may be used for improvement and promotion. Misleading or abusive content may be removed.

10. PROHIBITED USE

  • Illegal activities
  • Misrepresentation
  • Hacking or misuse
  • Spam or false reviews

11. DISCLAIMER

Products are for general use only and provided “as is”. We do not offer medical advice.

12. LIMITATION OF LIABILITY

  • Website usage
  • Product purchase or use
  • Delivery delays
  • Product misuse

Use of the website and products is at your own risk.

13. INDEMNIFICATION

  • Misuse of website
  • Violation of Terms
  • Violation of law

14. TERMINATION

Access may be suspended or terminated if Terms are violated.

15. GOVERNING LAW

Governed by the laws of India.

16. CHANGES TO TERMS

Continued use after updates means acceptance of revised Terms.

17. CONTACT US

📧 adrakanaturals@gmail.com